Does Tjbaje store my NID or passport copy securely?

Yes. Identity document copies submitted for KYC verification are stored on encrypted servers. Only authorized verification staff can access them, and access is restricted once verification is complete.

Is my Mobile Pay/Nagad number secure?

Absolutely. Payment details are secured with bank-grade encryption. Once a transaction is complete, the full number is not directly visible in our system — only the last few digits are shown.

Can I delete all my data?

Yes, but partially. Financial transaction records must be retained for a set period due to legal obligations. All other data will be deleted upon your request. Email us at support@tjbaje.app.

Will Tjbaje send me spam emails?

No. We only send relevant offers and notifications with your consent. You can unsubscribe at any time from your account settings.

Will I be notified in case of a data breach?

Yes. In the event of a data breach, we will notify affected users by email with full details as quickly as possible, following all applicable legal guidelines, and take the necessary steps.

tjbaje | Privacy Policy and How We Protect Your Data

Introduction & Commitment

Welcome to Tjbaje. We know that when signing up for an online betting platform, there's one question everyone asks — "Will my information be safe?" This Privacy Policy gives you an honest, detailed answer to exactly that.

By using the Tjbaje platform, you agree to this Privacy Policy. Our Privacy Policy is built in line with international data protection standards — so you can use our platform with complete peace of mind.

Key Commitments: Your personal data is never sold, never shared with advertising companies, and never transferred to third parties without your explicit consent.

This Privacy Policy applies to the tjbaje website, mobile app, and all other digital services.

What Information We Collect

Tjbaje only collects information that is strictly necessary. No unnecessary data is ever requested. The table below outlines the types of data collected and the reasons for doing so:

Data Type	Example	Why We Collect It
Identity Information	Name, date of birth, NID number	KYC Verification & Age Confirmation
Contact Information	Email, mobile number	Account Security & Notifications
Financial Information	Mobile Pay/Nagad number, bank details	Deposit & Withdrawal Processing
Transaction History	Bet records, payment history	Account Management & Dispute Resolution
Device & technical information	IP address, browser type, cookies	Security & Fraud Prevention
Behavioral Data	Page visits, click history	Service Quality Improvement

How We Collect Your Data

Collected Directly: Information you provide directly when filling out the registration form or completing KYC verification.
Automatically Collected: Through cookies and technical logs while you use the site or app.
From Third Parties: Limited data from payment gateways or identity verification services.

How Your Data Is Used

Tjbaje uses your data only for specific purposes. We never use your information to serve irrelevant ads or send unnecessary communications.

To create and manage your account and ensure its security.
To process deposit and withdrawal transactions.
To determine betting outcomes and process winnings.
To provide customer service and resolve complaints.
To meet legal obligations (e.g., requests from tax authorities).
To prevent fraud, money laundering, and other illegal activities.
To improve the platform technically and develop new features.
To send you relevant offers and promotions, with your consent.

If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time from your account settings.

Who Your Information Is Shared With

Tjbaje never sells your data. However, limited information may be shared with trusted partners to operate our services:

Payment Processors: Financial details required to process transactions with Mobile Pay, Nagad, and banks.
Identity Verification Services: ID information required to complete KYC verification.
Law Enforcement: By court order or legal obligation.
Technology Partners: Limited technical data for operating the site and app.

Our Commitment: All third-party partners operate under strict confidentiality agreements. They may only use data for the specific purpose it was shared — nothing else.

Data Protection Methods

Tjbaje uses the latest technology to protect your data. Our security measures comply with the highest industry standards.

SSL/TLS Encryption: All data transfers across the site and app are encrypted.
Two-Factor Authentication (2FA): An additional layer of security at login.
Firewall Protection: Advanced firewall to block unauthorized access.
Regular Security Audits: Penetration testing conducted by third-party security experts.
Restricted Access: Only authorized personnel are permitted to access data on a need-to-know basis.
Encrypted Storage: Sensitive data stored in the database is kept in encrypted form.

If you believe your account has been accessed without authorization, immediately support@tjbaje.appto report it.

Cookie Policy

Tjbaje uses cookies on its site and app. Cookies are small data files stored on your device that help improve your browsing experience.

Cookie Types

Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
Functional Cookies: Remembers your preferences (language, theme). Can be disabled.
Analytics Cookies: To understand which pages are visited most. Can be disabled.

You can manage cookies at any time through your browser settings. Note that disabling essential cookies may cause some site features to stop working.

Your Data Rights

Tjbaje believes every user should have full control over their own data. That's why we provide you with the following rights:

Access: The right to know what information we hold about you.
Right to Rectification: The right to request correction of any inaccurate or outdated information.
Right to Erasure: The right to request deletion of your data under specific conditions.
Restrict Processing: The right to request that data processing be restricted in certain circumstances.
Data Portability: The right to receive a copy of your data in a machine-readable format.
Right to Object: The right to object to any aspect of how your data is processed.

How to Exercise Your Rights For any requests support@tjbaje.app. We will respond within 30 days.

How Long Your Data Is Retained

Tjbaje does not retain any data longer than necessary. Retention periods depend on the type of data and applicable legal requirements:

Account Information: Retained for the duration of the account and for 5 years after closure.
Financial transaction records: up to 7 years, as required by law.
Customer Service Conversations: 3 years.
Technical logs: 90 days.
Marketing Data: Retained for 1 year after unsubscribing.

Once the designated retention period ends, data is securely deleted or anonymized.

Minor Protection

Tjbaje is strictly committed to protecting minors (under 18). We never knowingly collect information from minors.

Age is verified at the time of registration.
If there is any doubt, a national ID card or birth certificate may be requested.
Any account identified as belonging to a minor will be suspended immediately.

If you believe a minor is using tjbaje, please notify our support team immediately.

Changes to the Privacy Policy

Tjbaje may update this Privacy Policy when needed. For significant changes:

A notification will be sent to your registered email address.
A clear notice will be displayed on the site.
The date of any changes will be updated at the top of this page.

Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend visiting this page regularly.

Get in Touch

For any questions, complaints, or to exercise your data rights regarding this Privacy Policy, please contact us:

Email: support@tjbaje.app
Live Chat: Available 24/7 on the site and app
Response Time: Typically 5–10 minutes (live chat), 24 hours (email)

Our data privacy team will process your request within a maximum of 30 days.

Tjbaje Privacy Policy — Your Data Is Safe With Us