Tjbaje FAQ — All Your Questions Answered Here

Whether it's about betting, bonuses, payments, or your account, this page has the answers you're looking for.

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Account

Yes, creating an account on Tjbaje is completely free — no registration fee required. All you need is your mobile number, name, and a password, and you can be up and running in just 3 minutes.

You must be at least 18 years old to register at Tjbaje. We are committed to responsible gaming, and participation by minors is strictly prohibited.

No, each person may only operate one Tjbaje account. If multiple accounts are detected, all of them may be permanently suspended and any balances forfeited.

Your mobile number and email can be updated from profile settings. To change your name or date of birth, you'll need to contact the support team and submit the required documents.

To close your account, send an email to support@tjbaje.app. Make sure to withdraw your full balance before requesting closure. Please note that once an account is deleted, recovery may not be possible.

Bonuses & Promotions

Once you register at Tjbaje and make your first deposit, a 100% Welcome Bonus will be credited to your account automatically. For full bonus terms and conditions, please visit the Bonus Page View.

Bonus funds cannot be withdrawn until you meet the required turnover condition — typically 5 to 10 times the bonus amount. For full details on the terms, Bonus Page View.

Tjbaje offers regular members weekly cashback, reload bonuses, referral bonuses, and special tournament promotions. To see the latest offers, Promotions Page Visit.

Most bonuses are valid for 7 to 30 days from the date they are issued. If the turnover requirement is not met within that period, the bonus will be automatically forfeited. The validity period for each bonus is stated in its description.

Deposits & Payments

Tjbaje accepts deposits via Mobile Pay, Nagad, Rocket, Upay, bank transfer, and cryptocurrency (USDT/BTC). All major mobile banking methods in Bangladesh are supported.

The minimum deposit at Tjbaje is just ৳500. You can get started with a small amount, making it ideal for new players.

Deposits via mobile banking (Mobile Pay, Nagad, etc.) are typically credited within 1 to 5 minutes. Bank transfers may take between 15 minutes and 2 hours.

First, wait 30 minutes — credits are sometimes delayed. If it still hasn't appeared, email support@tjbaje.app with your transaction ID or reach out via live chat.

Withdrawal

Withdrawal requests are typically processed within 15 minutes to 2 hours. Verified KYC accounts are processed even faster. During peak times, it may take up to 24 hours.

The minimum withdrawal amount at Tjbaje is ৳500. Completing your account verification (KYC) beforehand helps ensure a smoother withdrawal process.

If your withdrawal has been pending for more than 24 hours, contact us via live chat or email. Please include your request ID and the amount. Our team will resolve it promptly.

Withdrawals may be declined if KYC verification is incomplete, bonus turnover requirements haven't been met, incorrect payment details were provided, or suspicious activity is detected on the account.

Betting

At Tjbaje, you can bet on 30+ sports including football, cricket, tennis, basketball, hockey, and badminton. Esports and virtual sports betting are also available.

With live betting, you can place bets in real time while a match is in progress. Odds update continuously. Log in and head to the betting section to see live markets for all ongoing matches.

Once a bet is confirmed, it generally cannot be cancelled. However, in certain cases — such as a match being cancelled or a technical error affecting bet processing — a cancellation may be applied.

Yes, Tjbaje supports parlay or accumulator bets across multiple matches. If all your selections win, the total payout is significantly higher. Simply add selections to your betting slip and the parlay option will appear automatically.

Security

Change your password immediately and send an urgent email to support@tjbaje.app. Our team will temporarily lock the account and investigate. Enable 2FA and restrict logins to trusted devices only.

Log in and go to Profile Settings > Security. Click on the 2FA option and verify your mobile number. From then on, you'll need an OTP every time you log in, keeping your account significantly more secure.

KYC (Know Your Customer) verification speeds up the withdrawal process and keeps your account secure. You'll typically need to submit a copy of your National ID or passport along with a selfie.

Mobile App

on the App page to get the direct download link for Android or iOS. Android users should download the APK file and enable "Unknown Sources" under Settings before installing.

First, fully close the app and reopen it. If the problem persists, uninstall the app and download the latest version. Also check that your phone has enough storage and a stable internet connection.

The app offers fingerprint login, push notifications, and offline score updates, and loads faster than the website. Both platforms share the same account and balance.

If none of the above answers your question, contact our live chat support directly. We're available in Bangla 24 hours a day, 7 days a week.


Why Tjbaje Support Stands Out

We don't stop at FAQs — we're with you every step of the way when it comes to resolving issues.

24/7 Live Chat
Reach out via live chat any time with any question. Our Bangla-speaking support agents are always ready to help.
Email Support
For complex issues, send us an email with a detailed description. We typically respond within 2 to 6 hours.
Full Support in Bangla
Tjbaje's entire support system is in Bangla. No English required — just reach out in your own language and we'll sort it out.
Quick Resolution
Most issues are resolved on first contact. Payment and account emergencies are handled on a priority basis.
Detailed Guide
We have step-by-step guides for new members covering registration, deposits, and betting. You'll find even more on our Betting Tips page.
Secure Support
Our support team will never ask for your password or OTP. If you receive any suspicious communication, report it immediately.

Still need help?

Reach our team directly, no matter how complex the issue.

Live Chat

For the fastest resolution, use live chat. Average response time is 2 minutes.

Start Chat

Email Support

Send us an email for detailed issues. Expect a reply within 2 to 6 hours.

Email Us

Helpful Pages

Visit our pages for full details on rules, terms, and responsible gaming.

View

Questions answered? Time to start betting.

Sign up at Tjbaje, claim your 100% welcome bonus, and enjoy the best betting experience in Bangladesh.

Free Registration
100% Welcome Bonus
24/7 Support in Bengali
18+ members only
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